Delivery

White Glove Delivery

White Glove Delivery

Our white glove delivery is free anywhere within 20 miles of our showroom in Pilot Mountain, NC. for the first 300 pounds of furniture you purchase. This delivery will also include free assembly on most items we carry such as tables,chairs,TV stands,etc. as well as in-home set up for your new furniture.

What is included with our free delivery:

  • Quality Inspections: Included Free
  • Appointment Scheduling: Included Free
  • Light Assembly: Included Free
  • In-Home Set Up: Included Free

What is not included with our free delivery:

  • Any delivery upstairs or downstairs
  • Moving or rearranging any furniture that is not being delivered by us
  • Hauling away and disposal of any old furniture,mattresses, sofas,etc.
  • We do not assemble bunkbeds,daybeds or child beds

Please note that we can offer these services as needed but this is an extra fee and will need to be agreed upon before delivery. Call us at (336)444-8088 or contact us using the form below for more information.

 

Our Free 20 Mile Local Delivery:

15 Mile Free Delivery

A free local delivery is considered anywhere within a 20 mile radius of our showroom in Pilot Mountain, NC. This service includes free inspection, assembly and in-home set up. This free delivery does NOT include any extra services such as removing, hauling away or disposing of any existing furniture. If you need any of these servicesne sure to contact us beforehand for a quote. 

Questions and Answers:

How long will it take to get my furniture?

A local North Carolina delivery normally takes 3-7 days on average to most addresses inside the North Carolina piedmont triad area.

What do I need to do before my delivery?

  • In preparation for your merchandise delivery, doorways and rooms should be measured and cleared so there is an unobstructed path between the point of entry to your home and the room where your new merchandise will be placed. 
  • Be sure to measure your new furniture before delivery. A failed delivery due to any measurement issue will incur a 20% restocking fee.
  • Due to liability issues, we cannot hoist merchandise, set up lamps, hang pictures or mirrors on walls, make electrical connections or move existing furniture, electronics, televisions, etc.

Will my furniture be assembled?

Light assembly is included free with your delivery. We can assemble your tables, chairs, etc. as needed. 

Can I pick the time of my delivery?

Sure! We will contact you and schedule a day and time for your delivery

Live outside our 20 mile service? Get a quote here:

Please don't forget to add in the comment section:

1. The sku number of the furniture you are inquiring about

2. The address where you need it delivered 

3. Any extra service you need such as an upstairs delivery or furniture removal

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